Appointments

How to Book?

How to Book
Cancellations
COVID 19 Protocol
How to Book

For all Physiotherapy, Myotherapy and Re-assessments please click your preferred date and press search.

Then select clinician and time that suits you best .

You will receive an email conformation after you book.

Cancellations

To cancel, please call the studio 9523 8111 with 24 hours notice of your appointment time or you will be charged 50% of the appointment fee.

COVID 19 Protocol

COVID Patient Protocol (last updated 5/8/20)

Before appointment:

  • Face masks must be worn upon entry to and at all times within building
  • Compulsory screening questions cleared on booking, and expected to be “safe” for every appointment.
  • Furniture has been rearranged in the building to ensure 1.5m distance between people is maintained at all times.
  • Please wait outside reception entry on level 2 (upstairs) until your session if your session is upstairs, and or level 1 ( downstairs) if your session is downstairs, and aim to arrive a few minutes early to allow for smooth traffic flow and temperature to be taken. Signage and help from staff will be available to avoid confusion.
  • Take shoes off outside the studio.
  • Please keep your phone INSIDE your bag, or consider having it in a ziplock bag if you are expecting an urgent message or call (phones have been shown to carry many germs and are hard to contain).
  • Temperature will be taken by staff, and demonstrated as safe upon arrival for every appointment.
  • Please bring to functional physio sessions:
    • A large clean towel to use in place of pillow (pillows no longer available) – consider more than one if you usually need more than one pillow.
    • Socks to wear during session (grip socks recommended). Available for purchase at reception if needed.
    • Your own theraband (if you have one). Available for purchase at reception if required.
    • Optional to bring your own pilates or yoga mat.
  • Hand washing prior to and post session is essential and hand sanitiser will be readily available in all rooms.
  • Please avoid using handrails on stairwell and use elbow for lift buttons (if possible!)
  • Studios will be deodorised between sessions.
  • Hospital grade wipes and sanitiser will be used throughout studio.
  • We value our clients downloading the COVID safe app.

During and end of appointment:

  • Reduced timetable for safe distancing in studio.
  • Strict 1.5m distancing between people/ all equipment and ensuring we are abiding recommended guidelines for overall capacity in our spaces within the studio.
  • You will be expected to wipe down ALL equipment/ props that you use during your session please with guidance from your physiotherapist
  • Gloves will be available to use.
  • Sanitise your hands immediately after using hands in straps.
  • Pillows will not be available (your clean towel will suffice, feel free to bring two towels if you normally need more pillows).
  • Please do not use any equipment that has a sign “do not use”.
  • Hicaps / EFTPOS machines wiped after each use.

Thank you for your cooperation to keep you and our Core community safe!

Last updated 5/8/20

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